FAQ

If your question is not listed below then please send us an email with your queries and we will get right back to you with the solution.

How do we make a booking?

Simply send us an email with your required service along with your preferred day and time, we will reply on the same day (normally within a couple of hours) with our availability and price

Is Hackney Hack an on-demand service?

Unfortunately all Taxi bookings made from this website need to be pre-booked in advance, this would mean that we are unable to offer a Taxi on the same day of booking.

Is it possible to hire a Taxi for a day out?

Yes, our Taxi’s can be hired for as long as you require.

We have a minimum charge of £60.00 for the 1st hour, each hour after that would be at a cost of £50.00 per hour. Example: A Taxi from 9:00am to 1:00pm would cost £210.00

How many people are allowed to travel in a London Taxi?

Transport for London allows a maximum of 6 people to travel in a London Hackney Carriage Taxi, we can provide more Taxis if needed.

Can we arrange for you to pick us up from our hotel and take us to the Airport?

Yes, we would be happy to pick you up from your London hotel and take you to the airport, this service is charged at the metered fare plus airport drop off fee.

What Landmarks would we see on a Taxi Tour

We would cover the most popular landmarks 1st - Westminster Abbey, Big Ben & The Houses of Parlement, Whitehall, Trafalgar Square, Buckingham Palace, The Globe Theatre, The Tower of London from Trinity Square, The London Wall, Tower Bridge & St Pauls Cathedral.

Do you offer a Discount / Promo Code

We work with Hotels to offer an ongoing Discount.

How it works. Ask your concierge for a Hackney Hack "Metal" business card, let us know you have one in the contact email and receive £50.00 off all Tour bookings.

A sightseeing Tour vs A Blue Badge Tour

A sightseeing tour although flexible and relaxed is organised to do two things, 1st is to minimise walking and the 2nd is to pack in as many London Landmarks as we can in the time given.

If you would prefer what is more of a history lesson on each London Landmark then you can do no better than taking a Blue Badge Tour, details can be found on our Main Website